The Counselling & Wellness team is committed to providing comprehensive counselling services that are developmental, preventive and remedial to facilitate solution focused/finding, improve relationships, enhance growth and empower individuals to develop to their fullest potential through promoting and modelling positive mental health for our students.
Growth, Challenge and Discovery
Counselling may be defined as a growth process through which individuals are helped to define goals, make decisions, and solve problems related to personal-social; educational and career concerns. Counselling can present you with personal challenges and you are likely to discover new and exciting aspects of yourself.
One of the most difficult step in counselling occurs before you even see a counsellor for the first time. Deciding to seek counselling is the first step in change. Once this decision is made, the mechanics for change is set in motion. In the process of changing the way you think, feel or behave, you may have to try out new ways of doing things. In the process, you may realize that things you once thought of only in a positive or negative way, may be different later on.
What you can expect from your counsellor
You can expect someone who is interested in listening to your concerns and in helping you to develop a better understanding so that you can deal with it more easily and effectively. Your counsellor will take you seriously and be willing to openly discuss anything you wish. Your counsellor will want to work with you, but won't do for you things you are capable of doing for yourself.
Confidentiality is a vital part of counselling so you need not worry about your information being disclosed to other parties. A counsellor will only disclose information with or without client's consent under special circumstances e.g child abuse, suicide, court orders to relevant parties for the sake of the client and others.
Your responsibility in counselling
Your main responsibilities in counselling are to:
Counselling is offered in areas such as relationship, family issues, academic challenges, stress and anxiety, emotional issues and adjustment to campus life. In the counselling session, you can expect someone who is interested in listening to your concerns and in helping you develop a better understanding so that you can deal with issues more effectively. All cases are treated with strict confidentiality. We welcome you to come to Student LIFE Centre to enquire and arrange for an appointment with our friendly counsellors.
In group counselling, small group of 6-10 students meet face-to-face with one or more trained facilitator and talk about a particular topic. The content of the group sessions is confidential. We offer a number of theme-focused and growth enhancing groups in areas involving self-worth, personal development, relationship building, communication with family, anger, stress management, grief and bereavement, etc.
Workshops and Talks
To equip you and further enhance your overall well being, we offer relevant workshops and talks on youth related issues, managing challenges in the university, stress management, cultural adaptation and personal development.
Counselling Awareness Programme
Counselling Awareness Programme aims to help you recognise the importance of counselling services and increase awareness on the importance of psychological and emotional needs. Programmes include talks, forum, exhibition, and other thought-provoking activities are organised.
Come to us and you will be able to get some self-help tips, topical reading materials, and other referral information. We will soon have our own resource corner for you. You can find helpful and useful information related to counselling, personal development and growth.
Tan Ah Khim (Khim)
KB PA, MSc. Guidance and Counselling, Bac. of Technology (Hons) (Food)
“Every person has sufficient resources to grow and face the difficulties they encounter in life. Counselling is a process where the counsellor accompanies the client in their search for their resources.” This is the guide that Khim uses in her counselling practice. According to her, counselling is like a treasure hunt, where the client discovers the treasure within themselves to deal with the difficulties they encounter in life.
Khim holds a Bachelor’s Degree (Hons) in Food Technology from University of Science Malaysia (USM) and a Masters in Guidance and Counselling from Universiti Putra Malaysia (UPM). She has been working in the education sector for almost 10 years, assisting students from secondary to tertiary institutions. During her service, Khim has organised and conducted various workshops for her students.
Lee Kok Han (Raymond)
KB PA, MA (Counseling), BSc (Hons) (Mechanical Engineering)
Raymond holds a Masters in Counseling from HELP University, and a Bachelor Degree (Hons) in Mechanical Engineering from University of Science Malaysia (USM). Prior to his current role, Raymond was a Consultant in a prominent Employee Assistance Program Provider.
A registered and licensed Counselor, Raymond has had experience in providing individual and group counseling services to youth and adults, covering a wide range of issues such as career planning, couple relationship, abuse, suicide, self-esteem, stress management, anger management, depression and family conflict. He is also skilled in personality and aptitude assessment, an accredited Prepare Enrich Administrator and trained in Critical Incident Stress Management by the International Critical Incident Stress Foundation. In addition to that, Raymond also has experience in developing and delivering training programs for private companies as well as psychoeducational programs for youth and NGOs.
Lee Pei Chin (Cassandra)
Bachelor of Psychology (Hons), Masters in Counselling (HELP University)
Cassandra has developed an interest for counselling since the age of 16. She then continued to pursue her studies in the field of Psychology and Counselling in HELP University and graduated with Bachelor of Psychology (Hons) and Masters in Counselling. During her internship, she had worked with a wide range of clients, including young children, teenagers, university students and working adults. Other than counselling, she had also conducted psychoeducation workshops to primary and secondary school students.
Cassandra’s approach is person-centred. She strongly believes that every individual has the capability to lead their own life and grow to into their best self. She endeavours to facilitate her clients in their growth process by providing a grow-promoting environment so they can cope better with their problems. Cassandra is always enthusiastic in promoting mental health awareness in Malaysia and hopes that her work can make a contribution in creating a better society.
Chai Pei Ling
KB PA, MSSC in Counselling Psychology; BSocSc (Hons) in Psychology; Advanced Diploma in Special Education
Pei Ling obtained her Masters in Counselling Psychology and Bachelor Degree (Hons) in Psychology from National University of Malaysia (UKM). In addition, strong urge of helping the special needs group has also driven her continued to pursue a Diploma in Learning Disabilities & Child Psychology, followed by an Advanced Diploma in Special Education. She has vast experience in handling clients in the hospital and special needs centre as well as in the tertiary education setting. She believes that working in multidisciplinary setting can assist individual in a holistic way. She also has strong faith that working in the tertiary education setting could enhance students’ campus life. In her motto, university provides brighter future to the students. With her strong counselling background and experience, Pei Ling has been given an opportunity to develop Special Needs Services in one of the private universities. She believes that continue to learn and contribute is the better way of helping individual.
Eng Qian Jun (QJ)
KB PA, MA of Social Science (Counselling Psychology), BSc. of Science (Mathematic) (Hons)
Qian Jun holds a Masters in Counselling Psychology and a Bachelor Degree (Hons) in Mathematics from National University of Malaysia (UKM). Qian Jun have been trained by multiple certified professions to provide research, counselling, psychotherapy, and training services for different populations of clients since she graduated. With years of working experience in mental health and welfare industry under her belt, she has high regards in research works and client-centred approach in hope to make a positive impact on communities. She provided psychotherapy as well as neuro-dramatic-play to refugee and local clients who suffered from posttraumatic stress disorder and variety of mental health challenges. Besides that, she was part of the advocacy team for sexually abused survivors and family during her service in non-profit organizations. She communicated with refugee communities, assisted in the preparation and implementation of the rapid appraisal of the psycho-social needs of victims of trafficking and care providers at the women and men shelters. Her passion and goal in life are to continue to serve and work with the future leaders, our young adults through her profession in counselling and therapy.
Wong Kah Yee (Chloe)
KB PA, B (Hons) of Mass Communication; M.A. Counselling and Guidance
Chloe is a licensed counsellor and registered with Malaysian Board of Counsellors. She received her Master Degree in Guidance and Counselling from University Putra Malaysia, her experience includes working with children and adolescents in counselling, conducting group counselling for college students and trainings for young adults. She is a warm and positive person who brings energy and humour to the counselling relationship. She is passionate in supporting students in their pursuit of academic and personal goals. Her approach is client-centred and strength based. She aims to provide a safe, compassionate and empowering perspective that supports students in making positive changes in their lives. She also believes that encouragements will help students to find creative and effective solutions to life's challenges, and discover their capacity for living a full and authentic life.
Chew Wui Kien (Wiki)
KB PA, Bachelor of Psychology (Hons), Masters in Counselling
Wiki is a registered and licensed counsellor in the Malaysian Board of Counsellors. Wiki holds a Master in Counselling and Bachelor of Psychology (Hons) from HELP University. She provides individual counselling and group counselling to various populations, including children, teenagers, young adults and refugees. Furthermore, she is experienced in conducting trainings, talks, workshops and other mental health related programmes.
Wiki is certified in the Choice Theory Reality Therapy. She believes that all behaviour is purposeful and is the best attempt at the time to fulfil own needs. She is committed to delivering client-centred support, which emphases on learning and developing a strong internal locus of control. Gradually, she empowers people to gain new perspectives and cope with challenges in their lives.
Shabira ‘Inani Md. Zaini
Masters in Clinical Psychology, Bsc (Hons) Psychology & Cognitive Neuroscience
Shabira graduated with Masters in Clinical Psychology from HELP University and Bachelor Degree (Honors) in Psychology and Cognitive Neuroscience from The University of Nottingham. During her practicum period, Shabira has had opportunities to work in different settings such as university, non-governmental organization (NGO) and hospital. She has worked with different type of cases such as depression, anxiety, personality disorders, self-harm, suicidal ideation, self-esteem, and relationship issues amongst others. Approaches used in therapy are catered best depending on clients, however she focuses mainly on Cognitive Behavioral Therapy (CBT). Shabira has also conducted psychological testing for children and adults such as Vineland Adaptive Behavioral Scale (VABS), Child Behavior Checklist (CBCL), Leiter International Performance Scale (Leiter), Weschler Intelligence Scale for Children (WISC), Childhood Autism Rating Scale (CARS), Gilliam Autism Rating Scale (GARS) and Dyslexia Screening Test. Shabira is passionate to journey with clients through therapy, empowering them to overcome issues and make changes in their lives. She believes that university students are the future of our society hence, she wants to contribute in nurturing these young minds.
Ameirunaisyah Ismail (Aisyah)
KB PA, B (Hons) of Social Sciences (Social Work); M.A. Counselling and Guidance
Aisyah has always been passionate about human rights and social issues which leads her to be taking Bachelor in Social Sciences majoring in Social Work from Universiti Malaysia Sarawak (UNIMAS). After completing her bachelor studies in 2015, Aisyah had the privilege of working for a women’s NGO with clients from diverse background locally and internationally focusing on the issues of gender based violence involving women and girls, gender sensitisation, women’s involvement in the workplace, conducting variety of training and workshops for stakeholders, corporate sectors and marginalized community, organizing public awareness campaigns, lobbying for laws and policies and supervising services provided by the organization which includes legal information and counselling services.
Upon her completing for Master in Counselling and Guidance from Universiti Putra Malaysia (UPM), Aisyah continues her journey in the helping profession as a Registered Counsellor by working with youth in tertiary education institutions as she enjoys providing authentic, compassionate, challenging and insightful support as she journeys with her clients through a variety of challenges they face. She understands that our past has influenced our present but it need not dictate our future and believes that the way we think influences our emotions and behaviour. Aisyah finds her meaning in life knowing that she had a part in affecting the life of another human being.
We-CARE team is a collaboration between Counselling & Wellness and the Academic programme to reach out to students who are looking for support beyond the scope of academic
If you as a student need assistance in your academic area OR in other areas (family, friends, finances etc); please feel free to contact any one of the WE-CARE members. And of course – The counselling team is here for you as well.
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Alternatively, you can also contact Counselling Unit by:
Peer Counselling Volunteers is a peer support network for students on campus. As PCVs, we hope to promote a culture of people helping people as peers. We are students who are trained by counsellors to help our friends who have issues/concerns in life. We also undergo training to enhance our skills and expand our knowledge to help others better. If you’re still doing soul-searching in your life or want to learn how to help a friend, then JOIN US!
Contact Ms. Wiki Chew at Student LIFE Centre / 03-74918622 ext. 3025 email@example.com
You can choose to reach us in many ways: