Counselling & Wellness


The Counselling & Wellness team is committed to providing comprehensive mental health services that are developmental, preventive and remedial to facilitate solution focused/finding, improve relationships, enhance growth and empower individuals to develop to their fullest potential through promoting and modelling positive mental health for our students.

Growth, Challenge and Discovery

Therapy may be defined as a growth process through which individuals are helped to define goals, make decisions, and solve problems related to personal-social; educational and career concerns. Therapy can present you with personal challenges and you are likely to discover new and exciting aspects of yours.

  • Rapid or dramatic shifts in emotions such as stressed out, anxious, depressed feelings or difficulty managing anger
  • Dramatic sleep and appetite changes or decline in personal care.
  • An unusual drop in functioning, at school or social activities, such as isolating yourself, failing in school or having difficulty to focus in class.
  • Low self-esteem
  • Chronic fatigue, tiredness, and lack of energy
  • Drinking or drug use
  • Having conflicts within yourself, friends, family, boyfriend/girlfriend or grief
  • Experienced trauma, sexual harassment, rape, or abuse.

Important Considerations
One of the most difficult steps in therapy occurs before you even see a therapist for the first time. Deciding to seek therapy is the first step in change. Once this decision is made, the mechanics for change is set in motion. In the process of changing the way you think, feel or behave, you may have to try out new ways of doing things. In the process, you may realise that things you once thought of only in a positive or negative way, may be different later on.

What you can expect from your therapist?
You can expect someone who is interested in listening to your concerns and in helping you to develop a better understanding so that you can deal with it more easily and effectively. Your therapist will take you seriously and be willing to openly discuss anything you wish. Your therapist will want to work with you, but won't do for you things you are capable of doing for yourself.

Confidentiality is a vital part of therapy so you need not worry about your information being disclosed to other parties. A therapist will only disclose information with or without client's consent under special circumstances e.g child abuse, suicide, court orders to relevant parties for the sake of the client and others.

Your responsibility in counselling
Your main responsibilities in therapy are to:

  • Attend your regularly scheduled sessions.
  • Talk about what is bothering you as openly and honestly as you can.
  • Complete tasks or "homework" assignments you may be asked to do.
  • Let your therapist know if you are unable to make it to an appointment preferably four hours before the appointment time.
  • Take risks to try something new or facing a new approach.
  • Give feedback to your therapist about your progress.
  • According to our SOP, clients have to inform us 24 hours prior to appointment if they want to cancel.

Individual Counselling
Counselling is offered in areas such as relationship, family issues, academic challenges, stress and anxiety, emotional issues and adjustment to campus life. In the counselling session, you can expect someone who is interested in listening to your concerns and in helping you develop a better understanding so that you can deal with issues more effectively. All cases are treated with strict confidentiality. We welcome you to come to Student LIFE Centre to enquire and arrange for an appointment with our friendly counsellors.

Group Counselling
In group counselling, small group of 6-10 students meet face-to-face with one or more trained facilitator and talk about a particular topic. The content of the group sessions is confidential. We offer a number of theme-focused and growth enhancing groups in areas involving self-worth, personal development, relationship building, communication with family, anger, stress management, grief and bereavement, etc.

Workshops and Talks
To equip you and further enhance your overall well being, we offer relevant workshops and talks on youth related issues, managing challenges in  the university, stress management, cultural adaptation and personal development.

Counselling Awareness Programme
Counselling Awareness Programme aims to help you recognise the importance of counselling services and increase awareness on the importance of psychological and emotional needs. Programmes include talks, forum, exhibition, and other thought-provoking activities are organised.

Counselling Resources
Come to us and you will be able to get some self-help tips, topical reading materials, and other referral information. We will soon have our own resource corner for you. You can find helpful and useful information related to counselling, personal development and growth.

Mental Health Screening And Psychological Assessment
Sunway Counselling & Wellness Unit offers mental health screening and psychological assessment for students. It helps to understand the nature of the problem and findings will be used to derive appropriate intervention and support plan.

Issuance of supporting letter and assessment reports will be provided for students based on their needs with the following criteria:
-have seen counsellor/psychologist on a regular basis for 3 or more sessions.
-completed the assessment process.


Chai Pei Ling - Head, Counselling and Student Welfare
KB PA, MSSC in Counselling Psychology; BSocSc (Hons) in Psychology; Advanced Diploma in Special Education; Certified EMDR Therapist
Pei Ling obtained her Masters in Counselling Psychology and Bachelor Degree (Hons) in Psychology from National University of Malaysia (UKM). In addition, strong urge of helping the special needs group has also driven her continued to pursue a Diploma in Learning Disabilities & Child Psychology, followed by an Advanced Diploma in Special Education. She has vast experience in handling clients in the hospital and special needs centre as well as in the tertiary education setting. She believes that working in multidisciplinary setting can assist individual in a holistic way. She also has strong faith that working in the tertiary education setting could enhance students’ campus life. In her motto, university provides brighter future to the students. With her strong counselling background and experience, Pei Ling has been given an opportunity to develop Special Needs Services in one of the private universities. She believes that continue to learn and contribute is the better way of helping individual.

Eng Qian Jun (QJ) – Senior Counsellor
KB PA, MA of Social Science (Counselling Psychology); BSc. of Science (Mathematic) (Hons)
Qian Jun holds a Masters in Counselling Psychology and a Bachelor Degree (Hons) in Mathematics from National University of Malaysia (UKM). Qian Jun have been trained by multiple certified professions to provide research, counselling, psychotherapy, and training services for different populations of clients since she graduated. With years of working experience in mental health and welfare industry under her belt, she has high regards in research works and client-centred approach in hope to make a positive impact on communities. She provided psychotherapy as well as neuro-dramatic-play to refugee and local clients who suffered from posttraumatic stress disorder and variety of mental health challenges. Besides that, she was part of the advocacy team for sexually abused survivors and family during her service in non-profit organizations. She communicated with refugee communities, assisted in the preparation and implementation of the rapid appraisal of the psycho-social needs of victims of trafficking and care providers at the women and men shelters. Her passion and goal in life are to continue to serve and work with the future leaders, our young adults through her profession in counselling and therapy.

Tan Ah Khim (Khim) – Senior Counsellor
KB PA, MA. Guidance and Counselling; Bac. of Technology (Hons) (Food)
“Every person has sufficient resources to grow and face the difficulties they encounter in life. Counselling is a process where the counsellor accompanies the client in their search for their resources.” This is the guide that Khim uses in her counselling practice. According to her, counselling is like a treasure hunt, where the client discovers the treasure within themselves to deal with the difficulties they encounter in life.

Khim holds a Bachelor’s Degree (Hons) in Food Technology from University of Science Malaysia (USM) and a Masters in Guidance and Counselling from Universiti Putra Malaysia (UPM). She has been working in the education sector for more than 10 years, assisting students from secondary to tertiary institutions. During her service, Khim has organised and conducted various workshops for her students.

Lee Kok Han (Raymond) – Senior Counsellor
KB PA, MA (Counselling), BSc (Hons) (Mechanical Engineering); Certified Choice Theory® and Reality Therapist; Certified QPR Suicide Prevention Instructor.
Raymond holds a Masters in Counselling from HELP University, and a Bachelor Degree (Hons) in Mechanical Engineering from University of Science Malaysia (USM). Since 2011, he has been actively promoting mental wellbeing in corporate settings, education settings, and community as a Counsellor and Employee Assistance Programme (EAP) professional. During his earlier career as an Engineer, he has worked with both local and Fortune 500 companies, in Malaysia as well as Venezuela, Thailand, and China.

A registered and licensed Counsellor, Raymond has had experience in providing individual and group counselling services to youth and adults, covering a wide range of issues such as career planning, couple relationship, suicide, self-esteem, stress management, anger management, depression, and family conflict. He is also Choice Theory/Reality Therapy Certified, trained in Critical Incident Stress Management by the International Critical Incident Stress Foundation, a Certified QPR Suicide Prevention Gatekeeper Instructor, and a HRDF Accredited Trainer. In addition to that, Raymond is experienced in developing and delivering training programs for private companies as well as psychoeducational programs for youth and NGOs.

Wong Kah Yee (Chloe) – Senior Counsellor
KB PA, M.A. Counselling and Guidance; B (Hons) of Mass Communication; Certified EMDR therapist
Chloe is a licensed counsellor and registered with Malaysian Board of Counsellors. She received her Master Degree in Guidance and Counselling from University Putra Malaysia, her experience includes working with children and adolescents in counselling, conducting group counselling and workshop for children, adolescents, and adults. She is a warm and positive person who brings energy and humour to the counselling relationship. She is passionate in supporting students in their pursuit of academic and personal goals. Her approach is based on strength and utilises expressive art therapy. She is trained in sand tray therapy, play therapy and expressive art therapy. She is certified in Eye Movement Desensitization and Reprocessing (EMDR) therapy. She aims to provide a safe, compassionate and empowering perspective that supports students in making positive changes in their lives. She also believes that encouragements will help students to find creative and effective solutions to life's challenges, and discover their capacity for living a full and authentic life.

Lee Pei Chin (Cassandra) - Counsellor
KB PA, Masters in Counselling Bachelor of Psychology (Hons)
Cassandra graduated with Bachelor of Psychology (Hons) and Masters in Counselling from HELP University. She has experience providing counselling to young people with issues such as depression, anxiety, study stress, friendship, family relationship etc. Besides that, she also conducts workshops related to mental health to the staff and students in Sunway College & University. Cassandra is always enthusiastic in promoting mental health awareness in Malaysia and hopes that her work can contribute to creating a healthier society.

Cassandra’s approach is person-centred and strength-based. She believes that every individual has the capability to lead their own life and grow to into their best self. She endeavours to facilitate her clients in their growth process by providing a grow-promoting environment so they can cope better with their problems. Moreover, Cassandra is trained in family therapy and work with her clients from systemic perspective. In her opinion, we are interconnected with the people around us and hence it is crucial to understand clients’ issues by looking holistically at their relational and environmental factors.

Chew Wui Kien (Wiki) - Counsellor
KB PA, Masters in Counselling; Bachelor of Psychology (Hons); Certified Choice Theory® and Reality Therapist
Wiki is a registered and licensed counsellor in the Malaysian Board of Counsellors. Wiki holds a Master in Counselling and Bachelor of Psychology (Hons) from HELP University. She provides individual counselling and group counselling to various populations, including children, teenagers, young adults and refugees. Furthermore, she is experienced in conducting trainings, talks, workshops and other mental health related programmes.

Wiki is certified in the Choice Theory Reality Therapy. She believes that all behaviour is purposeful and is the best attempt at the time to fulfil own needs. She is committed to delivering client-centred support, which emphases on learning and developing a strong internal locus of control. Gradually, she empowers people to gain new perspectives and cope with challenges in their lives.

Ameirunaisyah Ismail (Aisyah) -Counsellor
KB PA, B (Hons) of Social Sciences (Social Work); M.A. Counselling and Guidance
Aisyah has always been passionate about human rights and social issues which leads her to be taking Bachelor in Social Sciences majoring in Social Work from Universiti Malaysia Sarawak (UNIMAS). After completing her bachelor studies in 2015, Aisyah had the privilege of working for a women’s NGO with clients from diverse background locally and internationally focusing on the issues of gender based violence involving women and girls, gender sensitisation, women’s involvement in the workplace, conducting variety of training and workshops for stakeholders, corporate sectors and marginalized community, organizing public awareness campaigns, lobbying for laws and policies and supervising services provided by the organization which includes legal information and counselling services.

Upon her completing for Master in Counselling and Guidance from Universiti Putra Malaysia (UPM), Aisyah continues her journey in the helping profession as a Registered Counsellor by working with youth in tertiary education institutions as she enjoys providing authentic, compassionate, challenging and insightful support as she journeys with her clients through a variety of challenges they face. She understands that our past has influenced our present but it need not dictate our future and believes that the way we think influences our emotions and behaviour. Aisyah finds her meaning in life knowing that she had a part in affecting the life of another human being.

Our Clinical Psychologist
Vivian Ng Wing Wei
– Clinical psychologist
Masters in Clinical Psychology, Bsc (Hons) Psychology
Vivian believes that all meaningful and lasting change starts from within. She is a dedicated clinical psychologist who works with children, youth and couples. Vivian obtained her Master of Clinical Psychology from HELP University and Bachelor of Psychology (Honours) from University of Nottingham. During her tenure in university, she interned with the university-based psychology clinic. She also had experience working in a special needs centre at Damansara Heights. Hence, she had the opportunity to work with children with Autism, ADHD and Dyslexia. After completed her training in special needs centre, she had clinical placement at government hospitals which allowed her working with clients who have anxiety, depression and social phobia.

Upon graduation, she served as the head of wellness department in an non-governmental organization (NGO) which provides holistic education for underprivileged children. During her time in the NGO, she had the opportunity to work with cases such as self-harm, suicidal ideation, trauma, anxiety and depression. Through working with children and their families, she realises that happy couple tends to raise happy children, and vice versa. This sparks her interest to work with couples, guiding them across the chasm that divides them. Her approach includes Cognitive-behavioural therapy (CBT) and Gottman Method Couple Therapy.

We-CARE team is a collaboration between Counselling & Wellness and the Academic programme to reach out to students who are looking for support beyond the scope of academic

If you as a student need assistance in your academic area OR in other areas (family, friends, finances etc); please feel free to contact any one of the WE-CARE members. And of course – The counselling team is here for you as well.


For College

Tan Yen Yoon
Miki Sung Lin Foom
Nicholas Lai Kok Hoe
Loh Ken Joey


Canadian International Matriculation, CIMP
Sumathy Ramasamy
Joan Dinardo
Dzuratul Ain Cik Mit
Cristelyn Sharna Christy Muthuraj


VU Undergraduate Programme
Dharshini M Balasingam


MOHE General Studies
Celine Tan Choe Chai


Australian Matriculation, AUSMAT
Dr Uma Devi Nagalingam
Sivasaranya Sivabathalingam
Raymond Tang Yong King


Sunway Foundation Programme, SFP
Gloria SIvakumaran
Neetasha Ramaish Chander


Monash University Foundation Year, MUFY
Pang Chop Moi
Edithmary Macintyre Edward Thambiah
Agalya Perumal
Haslina Abd Talib
Helen James Solamadan


Sunway TES Centre for Accountancy Excellence
Catherine Tan Wai Cheng


For University

School of Medical & Life Sciences, SMLS
Chee Kwan Foong


Centre for American Education, CAE
Kavitha Rajendran


School of Hospitality and Service Management, SHSM
Merry Lum
Karen Lui Koon Ling


School of Arts, SOA
Priyadharshini Ahrumugam
Vijaya Sooria Sangaran Kutty
Yesuselvi Manickam
Mohd Azmyl Md Yusof


Sunway University Business School, SUBS
Caroline Yap Yu Li
Dr Nasir Abdul Jalil


School of Mathematical Sciences, SMS
Low Ann Ann



Alternatively, you can also contact Counselling Unit by:

Click here to download the Sunway University WE-CARE member poster
Click here to download the Sunway College WE-CARE member poster

Peer Counselling Volunteers is a peer support network for students on campus. As PCVs, we hope to promote a culture of people helping people as peers. We are students who are trained by counsellors to help our friends who have issues/concerns in life. We also undergo training to enhance our skills and expand our knowledge to help others better. If you’re still doing soul-searching in your life or want to learn how to help a friend, then JOIN US!

Contact Ms. Wiki Chew at Student LIFE Centre / 03-74918622 ext. 3025

You can choose to reach us in many ways:

Alternatively, you can also fill up the online counselling form:


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