Jin Sun is a licensed and registered counsellor with the Malaysia Board of Counsellors. She works with individuals and groups from multicultural background and various ethnicities, ranging from children to adults, and from different walks of life. Prior to working within education settings, Jin Sun worked primarily with youths, corporate clients, and working adults, addressing a wide range of conditions, from personal growth to career guidance, relationships, stress and coping, grief and bereavement, emotional distress, anger management, crisis management, and more.

Her current therapeutic approach is grounded in a humanistic approach, as she believes that each individual and every group is unique. She emphasises empowering people to explore their strengths, values, and interests, enabling them to make informed decisions in different aspects of their lives. Additionally, she has learned that building genuine trust and rapport between the therapist and client is crucial to foster growth, strength, and resilience in her clients.