Your well-being matters
We are dedicated to safeguarding the interests and well-being of Sunway University / College students, regardless of their background, gender, age, or individual differences. By collaborating with both internal and external resources, we provide comprehensive support and create a conducive learning environment for our students. Our aim is to foster a supportive and inclusive environment where students can pursue their education and personal growth with confidence.
Charles Yip
Assistant Manager, Student Welfare
Student LIFE
Charles is an Assistant Manager in Student LIFE, where he has played a pivotal role in the development and delivery of student welfare support services. His work focuses on strengthening systems that support students’ well-being across the university environment, including early support, case coordination, and collaboration with internal and external stakeholders.
He brings a background in community welfare, with experience supporting individuals with special needs and working with a range of marginalised groups. During his time in Perth, Western Australia, where he completed a Bachelor of Arts and a Diploma in Community Welfare, he worked with homeless individuals, older adults, and both youth and adults with disabilities. This experience informs his practical, service-oriented approach to student support here at Sunway University.
Some of the situations that we assist and advice on:
Process of submitting grievance or complaint
Incident
Student has a grievance or complaint.
Report
Student reports the grievance or complaint to Student Welfare via:
- Call 03-74918622 (ext. 3047)
- Email to welfare@sunway.edu.my
- Walk into Student LIFE office
Resolution
Student Welfare Executive assists the student in addressing his/her grievance or complaint.
End
Student Welfare follow through the case.